After a false start with a self-satisfied vendor in Marin, we found Arrow Glass on your website and the difference was night and day.
Ona returned calls, answered emails and quickly interfaced with the Brickyard A&G Committee and the town of Richmond. We were out of town when the Windows arrived. Our daughter was able to meet them and let them in and they did a fabulous job of replacing them all including the big window and the little bathroom window and two bedroom windows. Everything was done just how and when Ona said it would.
Before Arrow arrived, there were chips and cracks in the adjacent walls and the old windows were not square due to shift in the building. When Arrow left the walls all looked like new with matched plaster and paint in faulty areas and the windows were beyond perfect. (They make a major difference in comfort.)
We would be pleased to recommend Arrow Glass to best friends and family.
640 San Pablo Ave.
510-525-2118 (March, 2022)
We have 4 units on the 2nd floor of C building with contracts with Charles Windows in San Rafael. We did a lot of research and found that this company is the only one that offers a lifetime warranty on installation and windows. We also found that the new window frames are narrower (which we wanted) than the ones now being installed by Arrow and American Windows.
415 459-1600 (October, 2021)
For repair to the side window (cantilever) I used:
640 San Pablo Ave.
510-525-2118 (October, 2021)
For replacement of the big, center window (59 x 70), I went with:
$1200 (October, 2021)
We replaced our solarium windows yesterday with custom double pane windows — and sliders that work! We are on the fourth floor of B Building. You might have seen the installation yesterday morning. Fast. They arrived at 8:30, finished at 11:30.
Family owned in Napa (March, 2021)
(Editor's note - this company replaced the windows without using scaffolding. If your condo has a deck which provides access to your windows, you may find other companies who can do the replacement. One such company is Arrow Glass, 510 525-2118.)